Privacy Policy

Depending on how you use the service, information may include account and contact details, delivery addresses, orders, cart activity, prescription documents and their review status, and technical or security information needed to operate the service.

Information is used to authenticate customers, provide the requested service, process and fulfil orders, perform prescription workflows, provide support, maintain security and reliability, and meet applicable operational or legal obligations.

Prescription documents are sensitive customer information. Access is restricted to the customer and appropriately authorised personnel for prescription and fulfilment workflows. MoPharma does not intentionally expose private prescription storage locations as public links.

MoPharma may use service providers needed to operate functions such as authentication, hosting, storage, monitoring, communications and payments. Information should be shared only to the extent needed for those services and subject to appropriate safeguards.

MoPharma uses technical and organisational safeguards intended to protect customer information. Information should be retained only for as long as required for service, security, record-keeping and applicable legal obligations.

Customers may use MoPharma support channels for privacy questions or requests relating to their information. Some records may need to be retained where required for legitimate operational or legal purposes.